Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing e-mail from us in the future.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details (your card number is only used at the time of sale and is not stored in our computer database)

We do not collect sensitive personal information about you.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should e-mail us for the attention of Neven Juretic.

We do not pass on your details to third parties.

We include customer telephone numbers on the courier delivery manifest for contact reasons should they need to get in touch with you about the delivery. Should you not wish your telephone number to be passed on to the courier please indicate this on the order form - there is a checkbox for this purpose (please be aware that by not including your telephone number will prevent City Link from contacting you if there is a problem and delivery may be delayed.